Effective Date: 1 December 2024

Welcome to www.biancafernandez.com ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy outlines how we collect, use, and protect your information, as well as your rights and responsibilities.

1. Information We Collect

1.1 Personal Information:We collect personal information that you provide directly to us, such as when you:

• Sign up for our newsletter
• Register for a course or program
• Make a purchase
• Contact us via email or our website

This information may include your name, email address, phone number, billing address, and payment details.

1.2 Automatic Data Collection:We may automatically collect certain information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, pages viewed, and the time spent on our website.

2. How We Use Your Information

We use your personal information to:

• Provide, operate, and improve our services
• Process payments and transactions
• Communicate with you regarding updates, promotions, or customer service
• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties who assist us in operating our website, conducting business, or servicing you, provided these parties agree to keep your information confidential and comply with POPIA.

4. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent for data processing at any time

To exercise your rights, please contact us at hello@biancafernandez.com

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Indemnity

By using our website, services, or participating in any of our programs or courses, you agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your use of our services or your breach of this Privacy Policy. While we strive to provide accurate and beneficial content, participation in our courses, movement practices, or coaching is voluntary, and you assume full responsibility for your actions and outcomes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Bianca Fernandez
Email: hello@biancafernandez.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.